Supervisor, Small & Medium Business Direct Sales - Customer Accounts

Comcast

Base: $34,742.86 - $88,214.29 usd (varies by locat...
Microsoft dynamics crm expertise
Team leadership for telesales representatives
Smb upsell and cross-sell strategies
The role is responsible for leading a team of outbound telesales representatives focused on retaining and growing legacy small-to-medium business customers

Job Summary

  • The role is responsible for leading a team of outbound telesales representatives focused on retaining and growing legacy small-to-medium business customers.
  • Employees must maintain strong operational expertise in Microsoft Dynamics to ensure accurate opportunity management, pipeline hygiene, and daily forecasting.
  • Comcast offers a competitive compensation package including base pay within the posted range, potential commission earnings, and best-in-class benefits.

Matching Summary

The role is responsible for leading a team of outbound telesales representatives focused on retaining and growing legacy small-to-medium business customers.

Salary

Base: $34,742.86 - $88,214.29 USD (varies by location); Commission: Targeted $35,000.00; Benefits: Best-in-class array of options for physical, financial, and emotional support

Skills & Requirements

Must-have

  • Microsoft Dynamics CRM expertise
  • Team leadership for telesales representatives
  • SMB upsell and cross-sell strategies
  • Pipeline management and forecasting accuracy
  • Coaching and performance improvement plans

Nice-to-have

  • Strong working knowledge of CB Mobile solutions
  • Experience with Meraki and Dedicated Internet products
  • Ability to work variable schedules and overtime
  • Customer-centric mindset and inclusion culture
  • Strategic collaboration across functional areas

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 2-5 years of relevant professional experience
  • Experience managing full-time employees

Work Rights

Not specified

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