Claims Manager - Corporate & Commercial

Howden Group

Birmingham, United Kingdom
Hybrid
Claims division leadership
Operational strategy implementation
Process bottleneck identification
You will provide first-line supervision, coaching, and mentoring to help your team realize their potential and play a key part in encouraging a positive, inclusive, and high-performing team culture

Job Summary

  • You will provide first-line supervision, coaching, and mentoring to help your team realize their potential and play a key part in encouraging a positive, inclusive, and high-performing team culture.
  • Key duties include supporting and implementing operational strategy, policies, and procedures to optimize the Claims service, and leading all aspects of day-to-day operations of the Claims team.
  • Howden is a global insurance group with employee ownership at its heart, united by a shared passion and no-limits mindset, offering a culture that sets them apart.

Matching Summary

You will provide first-line supervision, coaching, and mentoring to help your team realize their potential and play a key part in encouraging a positive, inclusive, and high-performing team culture.

Skills & Requirements

Must-have

  • Claims Division leadership
  • Operational strategy implementation
  • Process bottleneck identification
  • Team performance reporting
  • Client complaint resolution
  • Insurance broking background

Nice-to-have

  • Collaborative international team
  • Positive inclusive culture
  • No-limits mindset
  • Employee ownership
  • Career progression opportunities

Key Requirements

  • Minimum 3 years' team leader/managerial experience
  • Minimum Cert CII qualification
  • Proficient in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter