Member Solutions Centre Representative I (full-time, Permanent) Corporate

Access Credit Union

Winnipeg, Manitoba, Canada
Base: $41,505.00; bonus/equity: not specified; ben...
Fully onsite
Minimum 1-year customer service experience
Proficient computer skills required
Ability to work in fast-paced environment
Access Credit Union is seeking a full-time Member Solutions Centre Representative I to provide exceptional service to members through various communication channels. The ideal candidate will have customer service experience, strong communication skills, and a desire to help others while promoting the credit union's products and services

Job Summary

  • The Member Solutions Centre Representative I serves as the first point of contact for members via phone, chat, and email.
  • Employees receive competitive compensation including 100% company-paid health benefits and an employer-matched pension plan.
  • The role involves resolving member inquiries, processing transactions, and cross-selling credit union products using an advice-based approach.

Matching Summary

Match Score: 85

Access Credit Union is seeking a full-time Member Solutions Centre Representative I to provide exceptional service to members through various communication channels. The ideal candidate will have customer service experience, strong communication skills, and a desire to help others while promoting the credit union's products and services.

Salary

Base: $41,505.00; Bonus/Equity: Not specified; Benefits: 100% company paid health benefits, employer-matched pension plan

Skills & Requirements

Must-have

  • Minimum 1-year customer service experience
  • Proficient computer skills required
  • Ability to work in fast-paced environment

Nice-to-have

  • Experience within contact centre or financial service
  • Knowledge of credit union products and services
  • Business Administration post-secondary education

Key Requirements

  • Grade 12 diploma or equivalent
  • Minimum 1-year previous experience in customer/member service role
  • Basic knowledge of risk management within the financial industry

Work Rights

Not specified

Tailored Resume

Cover Letter