Customer Care Clerk (m/w/d) (befristet)

Mondelēz International

Base: eur 47,000.00 py; bonus/equity: not specifie...
Not specified
Experience in service or logistics
Sap knowledge (kpa)
Excellent ms office skills
Mondelēz International is seeking a temporary Customer Care Clerk to manage customer inquiries and complaints, process orders, and communicate with various stakeholders. The role requires experience in service/logistics, SAP knowledge, and strong communication skills in both German and English

Job Summary

  • The role involves processing all incoming complaints and inquiries via email and customer hotline.
  • Candidates must have SAP knowledge and excellent proficiency with MS Office tools.
  • The position offers a gross starting salary of EUR 47,000 per year paid over 14 installments.

Matching Summary

Match Score: 75

Mondelēz International is seeking a temporary Customer Care Clerk to manage customer inquiries and complaints, process orders, and communicate with various stakeholders. The role requires experience in service/logistics, SAP knowledge, and strong communication skills in both German and English.

Salary

Base: EUR 47,000.00 per year; Bonus/Equity: Not specified; Benefits: 14 Bezüge (installments), Relocation support not available

Skills & Requirements

Must-have

  • Experience in Service or Logistics
  • SAP knowledge (KPA)
  • Excellent MS Office skills
  • Fluency in German and English

Nice-to-have

  • CS&L system experience
  • Strong communication skills
  • Proactive thinking style
  • Flexibility and team spirit

Key Requirements

  • Ausbildung oder Erfahrung im Bereich Service / Logistik
  • Gutes Englisch und Deutschkenntnisse

Work Rights

Not specified

Tailored Resume

Cover Letter