The Chief Operations Office supports a wide range of products for CBA’s Retail, Commercial and Institutional customers and runs regulatory operations and projects
Job Summary
The Chief Operations Office supports a wide range of products for CBA’s Retail, Commercial and Institutional customers and runs regulatory operations and projects.
This role focuses on understanding business problems, identifying inefficiencies, and translating those insights into practical, scalable solutions that improve outcomes across the organisation.
The company is committed to a diverse workforce with inclusion, accessibility, and flexibility, offering a wide range of employee benefits.
Matching Summary
The Chief Operations Office supports a wide range of products for CBA’s Retail, Commercial and Institutional customers and runs regulatory operations and projects.
Skills & Requirements
Must-have
Process improvement and redesign
Automation platform expertise
Advanced SQL analytical skills
Stakeholder management and communication
Data-driven performance monitoring
Nice-to-have
AI-enabled workflow design
Strategic and hands-on execution balance
Cross-functional team collaboration
Inclusive and flexible workplace culture
Key Requirements
Experience in process improvement and automation in banking
Hands-on experience with Microsoft Power Apps, Power Automate, Power BI or Tableau
Experience designing and implementing AI-driven workflows (preferred)