Service Advisor

Millburn Ave Value Cars

Farmington Hills, MI, US
Not specified
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates and writing repair orders
Millburn Ave Value Cars is seeking a Service Advisor for their Farmington Hills, MI dealership. The role focuses on customer service, communication between customers and technicians, and managing automotive service requests

Job Summary

  • The role involves initiating automotive services by identifying vehicle performance problems and service requests.
  • The Service Advisor acts as the primary communicator and liaison between the customer and the technician to ensure mutual understanding of needs and repairs.
  • Responsibilities include developing cost estimates, preparing repair orders, and administering manufacturer warranties for qualifying repairs.

Matching Summary

Match Score: 85

Millburn Ave Value Cars is seeking a Service Advisor for their Farmington Hills, MI dealership. The role focuses on customer service, communication between customers and technicians, and managing automotive service requests.

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates and writing repair orders
  • Communicating between customer and technician

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician
  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobiles

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Previous Service Advisor experience (preferred)
  • Prior automotive technician experience (plus)

Work Rights

Not specified

Tailored Resume

Cover Letter