Fractional Coo / Vice President Of Operations

Neura Health

Remote
Remote
Centralized patient contact center
Patient messaging triage
Clinical operations optimization
Neura Health is revolutionizing neurology care by providing immediate access to virtual neurology services, reducing wait times from months to days through a tech-enabled, end-to-end patient experience

Job Summary

  • Neura Health is revolutionizing neurology care by providing immediate access to virtual neurology services, reducing wait times from months to days through a tech-enabled, end-to-end patient experience.
  • The Fractional COO will establish a centralized patient contact center, gain control of patient messaging, audit and optimize clinical scheduling, and assess licensing and credentialing pipelines within the first 30 days.
  • Long-term responsibilities include owning patient contact operations, clinical operations, and the operational infrastructure for B2B partnerships, focusing on efficiency, automation, and cost reduction.

Matching Summary

Neura Health is revolutionizing neurology care by providing immediate access to virtual neurology services, reducing wait times from months to days through a tech-enabled, end-to-end patient experience.

Skills & Requirements

Must-have

  • centralized patient contact center
  • patient messaging triage
  • clinical operations optimization
  • B2B implementation playbook
  • CRM assessment and optimization
  • operational KPI dashboards

Nice-to-have

  • purpose-driven innovator
  • AI automation roadmap
  • COGS and OpEx reduction
  • cross-functional alignment

Key Requirements

  • Fractional COO experience
  • Vice President of Operations experience
  • Experience with Kustomer CRM
  • Experience with AI automation

Work Rights

Not specified

Tailored Resume

Cover Letter