Voice Customer Care Energic Adviser @ing Bank

ING Bank

Bucharest, Romania
Not specified; monthly benefit budget included; ex...
Hybrid
Very good romanian language skills
Very good english language skills
Microsoft office proficiency
You will serve as the first point of contact for customers needing support with their banking interactions while learning about banking products and processes

Job Summary

  • You will serve as the first point of contact for customers needing support with their banking interactions while learning about banking products and processes.
  • The role offers flexible working options including hybrid setups after onboarding and a monthly benefit budget that you can use your way.
  • This is an entry-level position where no previous banking experience is required, supported by comprehensive training and continuous learning opportunities.

Matching Summary

You will serve as the first point of contact for customers needing support with their banking interactions while learning about banking products and processes.

Salary

Not specified; Monthly benefit budget included; Extra paid vacation days based on experience

Skills & Requirements

Must-have

  • Very good Romanian language skills
  • Very good English language skills
  • Microsoft Office proficiency
  • Strong communication abilities
  • Empathy and emotional resilience

Nice-to-have

  • Willingness to learn and adapt
  • Team spirit and reliability
  • Positive mindset and collaboration
  • Interest in banking products

Key Requirements

  • University studies completed or in progress
  • Valid work authorization for Romania (implied)
  • Shift-based availability including weekends

Work Rights

Not specified

Tailored Resume

Cover Letter