Client Support Specialist

Ticketmaster LLC

Arizona, US
Not specified; not specified; benefits include med...
Fully remote
Ticketmaster system experience
Archtics software knowledge
Event programming expertise
The Field Operations team builds relationships with clients to ensure their business objectives are met using Ticketmaster products

Job Summary

  • The Field Operations team builds relationships with clients to ensure their business objectives are met using Ticketmaster products.
  • This role involves providing onsite event support, managing hardware replacements, and resolving complex technical issues across the Archtics and Host systems.
  • Employees receive comprehensive benefits including medical, vision, dental, free concert tickets, and a 401(k) program with company match.

Matching Summary

The Field Operations team builds relationships with clients to ensure their business objectives are met using Ticketmaster products.

Salary

Not specified; Not specified; Benefits include medical, vision, dental, mental health, 401(k) match, and paid time off

Skills & Requirements

Must-have

  • Ticketmaster system experience
  • Archtics software knowledge
  • Event programming expertise
  • Hardware installation skills
  • Database management tasks

Nice-to-have

  • Box office experience preferred
  • Strong Microsoft Office skills
  • Entertainment business awareness
  • Creative problem solving ability
  • Service-oriented mindset

Key Requirements

  • H.S. diploma or equivalent required
  • 1+ years of Ticketmaster system experience
  • BA/BS degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter