Not specified; not specified; includes annual comp...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys
Job Summary
This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys.
The position offers flexibility to work from home up to 3 days per week starting from month three, subject to performance approval.
EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks of paid parental leave.
Matching Summary
This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys.
Salary
Not specified; Not specified; Includes annual company incentive scheme + salary reviews
Skills & Requirements
Must-have
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
Nice-to-have
Allied health or rehabilitation background
Empathetic and supportive approach
Strategic thinking for recovery planning
Key Requirements
Experience in allied health, rehabilitation, or disability support (advantageous)
Strong communication and active listening skills
Ability to build rapport with workers, employers, and providers