Spec Technical Support

Empower Geographics Inc

**
Bachelor's degree in any stream
2 years customer support experience
Fluent in spoken and written english
** Empower Geographics Inc is seeking a Technical Support Specialist to provide customer support via Zendesk, focusing on resolving inquiries from clients and users. The role emphasizes a flexible work environment, internal mobility, and a commitment to employee well-being and community service. **

Job Summary

  • The role serves as the primary contact for all inquiries routed through the Zendesk support tracking tool.
  • The company offers a flexible work environment with fluid career paths and celebrates internal mobility.
  • Incumbents collaborate with engineering teams to find bugs, prioritize feature requests, and document products.

Matching Summary

Match Score: 75

** Empower Geographics Inc is seeking a Technical Support Specialist to provide customer support via Zendesk, focusing on resolving inquiries from clients and users. The role emphasizes a flexible work environment, internal mobility, and a commitment to employee well-being and community service. **

Skills & Requirements

Must-have

  • Bachelor's degree in any stream
  • 2 years customer support experience
  • Fluent in spoken and written English

Nice-to-have

  • Experience with Zendesk JIRA Confluence
  • Knowledge of Empower Personal Dashboard
  • Background in software technical environment

Key Requirements

  • Bachelor's degree required
  • Minimum 2 years support experience
  • English fluency mandatory

Work Rights

Not specified

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