Betchwithsantander is seeking an Espec Customer Interaction II in Brazil, focusing on enhancing digital customer interactions and improving transaction journeys through analysis and implementation of KPIs. The ideal candidate should be customer-oriented, adaptable to change, and possess strong teamwork and communication skills
Job Summary
Actively participate in the conception and delivery of actions that stimulate usage and transactionality in digital channels, ensuring the best customer journey.
Analyze indicators, identifying opportunities for improvement in each transaction's journey and implementing actions to stimulate transaction usage.
Define, monitor, and refine success KPIs, contributing to the evolution of the digital experience.
Matching Summary
Match Score: 85
Betchwithsantander is seeking an Espec Customer Interaction II in Brazil, focusing on enhancing digital customer interactions and improving transaction journeys through analysis and implementation of KPIs. The ideal candidate should be customer-oriented, adaptable to change, and possess strong teamwork and communication skills.