Patient Care Coordinator-joliet, Il

Sonova Group

Joliet, IL, United States
Base: $19.00-20.00 ph; bonus/equity: sales incenti...
On-site
Schedule and confirm patient appointments
Verify insurance benefits and authorizations
Provide first level patient support
The Hearing Care Coordinator works closely with clinical staff to ensure patients receive quality care and service while supporting referring physicians and patients

Job Summary

  • The Hearing Care Coordinator works closely with clinical staff to ensure patients receive quality care and service while supporting referring physicians and patients.
  • Employees receive medical, dental, vision coverage, 401K with company match, free hearing aids, PTO, holiday time, and other benefits with no nights or weekends required.
  • Applicants must complete a HireVue Digital Interview assessment to advance their application and gain insight into the role and company culture.

Matching Summary

The Hearing Care Coordinator works closely with clinical staff to ensure patients receive quality care and service while supporting referring physicians and patients.

Salary

Base: $19.00-20.00 per hour; Bonus/Equity: Sales Incentive Program; Benefits: Medical, Dental, Vision, 401K match, PTO, holiday time

Skills & Requirements

Must-have

  • Schedule and confirm patient appointments
  • Verify insurance benefits and authorizations
  • Provide first level patient support
  • Process payments and patient orders
  • Maintain patient files and documentation
  • Use Microsoft Office and Outlook
  • Knowledge of HIPAA regulations

Nice-to-have

  • Experience with EMR/EHR systems
  • Strong verbal and written communication
  • Relationship building with patients and staff
  • Event planning and community outreach
  • Prior hearing aid knowledge

Key Requirements

  • High School Diploma or equivalent
  • Associates degree preferred
  • 2+ years healthcare experience preferred
  • Previous customer service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter