Not specified; competitive compensation pyckage wi...
Fully remote
Manage incoming aog material requests
Coordinate logistics and delivery operations
Resolve customer claims for lost packages
ATR is seeking an AOG Desk Officer to support its Customer Support & Services Directorate, focusing on managing AOG material requests from airlines in a fast-paced environment. The ideal candidate should possess strong problem-solving skills, experience in supply chain or customer service, and effective communication abilities
Job Summary
The role involves supporting ATR operators with all AOG material requests while ensuring high quality and responsiveness.
Candidates must manage incoming requests from airlines, lessors, and MROs in a stressful environment and administer orders including sourcing and logistics.
The company offers a highly competitive compensation package, work-life balance with remote working options, and extensive development programs.
Matching Summary
Match Score: 85
ATR is seeking an AOG Desk Officer to support its Customer Support & Services Directorate, focusing on managing AOG material requests from airlines in a fast-paced environment. The ideal candidate should possess strong problem-solving skills, experience in supply chain or customer service, and effective communication abilities.
Salary
Not specified; Competitive compensation package with profit sharing; Employee savings plan included
Skills & Requirements
Must-have
Manage incoming AOG material requests
Coordinate logistics and delivery operations
Resolve customer claims for lost packages
Ensure on-time delivery of spare parts
Communicate effectively in English
Nice-to-have
Experience in airline or MRO sector
Italian language skills
Autonomy and initiative in problem solving
High quality customer service mindset
Key Requirements
Degree in Supply Chain Management, Logistics, or Business Administration
Expertise on SAP or another ERP environment
Strong problem-solving skills in demanding situations