Technical Lead - Fsm

Service Stream

Melbourne, VIC, Australia
Hybrid
Servicenow fsm development and configuration
10+ years field systems experience
Enterprise fsm platform architecture design
This role involves owning the technical architecture and design of an enterprise Field Service Management platform while setting standards for development and configuration

Job Summary

  • This role involves owning the technical architecture and design of an enterprise Field Service Management platform while setting standards for development and configuration.
  • The successful candidate will partner with operational stakeholders and delivery teams to drive stability, performance, and high-quality delivery across projects and BAU.
  • Service Stream offers flexible working arrangements, national career pathways, and access to retail discounts as part of their benefits package.

Matching Summary

This role involves owning the technical architecture and design of an enterprise Field Service Management platform while setting standards for development and configuration.

Skills & Requirements

Must-have

  • ServiceNow FSM development and configuration
  • 10+ years field systems experience
  • Enterprise FSM platform architecture design
  • Technical governance and release management
  • Root cause analysis and defect resolution

Nice-to-have

  • Experience in Defence or Telco sectors
  • Strong mentoring and team capability building
  • Complex mobile workforce platform exposure
  • Pragmatic approach to engineering standards

Key Requirements

  • Australian Citizenship required
  • Bachelor's degree in IT or Engineering
  • ServiceNow certifications advantageous
  • 10+ years relevant experience

Work Rights

Must have Australian Citizenship

Tailored Resume

Cover Letter