Front Desk Supervisor

Pyramid Global Hospitality

West Palm Beach, Florida, United States
Base: $21.00 - $23.00; bonus/equity: not specified...
Not specified
Flexible schedule including nights weekends holidays
Previous hotel or resort experience preferred
Strong verbal and written communication skills
Pyramid Global Hospitality is seeking a Front Desk Supervisor for their new 4-Diamond resort, The Belgrove, in West Palm Beach, Florida. The role requires strong customer service skills, a team-oriented attitude, and the ability to lead and support staff in delivering exceptional guest experiences

Job Summary

  • The role involves supervising daily shift processes and ensuring team members adhere to standard operating procedures while delivering exceptional guest service.
  • Pyramid Global Hospitality offers comprehensive benefits including health insurance, retirement plans, paid time off, and unique perks like employee rates on hotel stays.
  • Candidates will be responsible for training new Front Desk Agents, resolving guest problems, and coordinating with other departments such as Housekeeping and Maintenance.

Matching Summary

Match Score: 85

Pyramid Global Hospitality is seeking a Front Desk Supervisor for their new 4-Diamond resort, The Belgrove, in West Palm Beach, Florida. The role requires strong customer service skills, a team-oriented attitude, and the ability to lead and support staff in delivering exceptional guest experiences.

Salary

Base: $21.00 - $23.00; Bonus/Equity: Not specified; Benefits: Comprehensive health insurance, retirement plans, paid time off, wellness programs, local discounts, employee rates

Skills & Requirements

Must-have

  • Flexible schedule including nights weekends holidays
  • Previous hotel or resort experience preferred
  • Strong verbal and written communication skills

Nice-to-have

  • Outgoing and engaging personality
  • Desire to make an impact on others
  • Ability to work in a fast-paced setting

Key Requirements

  • High school diploma or equivalent
  • Available to work flexible schedule including nights weekends and holidays
  • Computer skills required

Work Rights

Not specified

Tailored Resume

Cover Letter