Desktop Support Specialist

Arvinas

New Haven, CT, United States
Not specified; not specified; comprehensive benefi...
On-site
4+ years it experience
Microsoft office365 stack knowledge
Active directory and azure ad proficiency
Arvinas, a clinical-stage biotechnology company, is seeking a Desktop Support Specialist to manage Level 2 support activities, including desktop management and executive support at their New Haven, CT headquarters. The ideal candidate should have extensive IT experience, particularly in a life sciences environment, and possess strong troubleshooting and customer service skills

Job Summary

  • Arvinas is a clinical-stage biotechnology company dedicated to improving patient lives through the discovery of therapies that degrade disease-causing proteins.
  • The Desktop Support Specialist will perform Level 2 escalation activities including deskside support, software distribution, and executive audio-visual support.
  • Employees must be able to work in a controlled environment with biological materials and lift up to 30 pounds with assistance.

Matching Summary

Match Score: 85

Arvinas, a clinical-stage biotechnology company, is seeking a Desktop Support Specialist to manage Level 2 support activities, including desktop management and executive support at their New Haven, CT headquarters. The ideal candidate should have extensive IT experience, particularly in a life sciences environment, and possess strong troubleshooting and customer service skills.

Salary

Not specified; Not specified; Comprehensive benefits program including medical, vision, dental, and life insurance

Skills & Requirements

Must-have

  • 4+ years IT experience
  • Microsoft Office365 stack knowledge
  • Active Directory and Azure AD proficiency
  • Asset management and licensing expertise
  • ITIL framework familiarity
  • BMC Footprints service management
  • Executive and AV event support

Nice-to-have

  • Life sciences industry background
  • High-pressure situation prioritization
  • Strong business analysis skills
  • Passion for end-user support experiences
  • Creative problem-solving abilities
  • Detailed process documentation skills

Key Requirements

  • 4+ years IT experience required
  • Degree or certificate in CS or related field desired
  • Must have ability to work without VISA sponsorship
  • Familiarity with ITIL 4 Framework preferred
  • Experience in life sciences sector preferred

Work Rights

Must have ability to work without VISA sponsorship

Tailored Resume

Cover Letter