Account Manager - Small Accounts (m/f/x)

Finn

Remote
Fully remote
B2b customer support
Customer lifecycle management
Long-term customer retention
Finn is seeking an Account Manager for its Small Accounts Team to manage B2B clients with vehicle fleets of six to thirteen cars. The role involves providing personalized service and ensuring customer satisfaction throughout the customer lifecycle, including subscription renewals and follow-up bookings

Job Summary

  • FINN is an independent platform for car subscriptions from over 30 brands, offering a comprehensive all-round carefree service.
  • As an Account Manager, you will be the primary point of contact for existing B2B customers with fleets of six to 13 vehicles.
  • Your role involves personal consultation and long-term customer loyalty, focusing on subscription renewals and follow-up subscriptions.

Matching Summary

Match Score: 85

Finn is seeking an Account Manager for its Small Accounts Team to manage B2B clients with vehicle fleets of six to thirteen cars. The role involves providing personalized service and ensuring customer satisfaction throughout the customer lifecycle, including subscription renewals and follow-up bookings.

Skills & Requirements

Must-have

  • B2B customer support
  • customer lifecycle management
  • long-term customer retention
  • tailored mobility solutions

Nice-to-have

  • understanding individual requirements
  • outstanding customer experience

Key Requirements

  • Fleet size 6-13 vehicles
  • Post-sales contract support

Work Rights

Not specified

Tailored Resume

Cover Letter