Remote Triage Team - Cma

Harris Novum

$16-30ph based on experience; not specified; not s...
Fully remote
Active listening and information gathering
Assess urgency and provide advice
Document call details accurately
Harris Novum is seeking a Remote Triage Team Member to provide telephonic support to patients with chronic conditions, focusing on care coordination and basic triage. The ideal candidate will possess a minimum of two years of clinical experience as a Certified Medical Assistant, with skills in electronic medical records and patient communication. This 100% remote position offers flexibility and the opportunity to contribute to innovative healthcare delivery

Job Summary

  • Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care.
  • The position of the Remote Triage Team Member will be to provide telephonic support to the enrolled care management patients through basic triage and care coordination efforts.
  • 100% remote position with the flexibility of working from anywhere in the US.

Matching Summary

Match Score: 85

Harris Novum is seeking a Remote Triage Team Member to provide telephonic support to patients with chronic conditions, focusing on care coordination and basic triage. The ideal candidate will possess a minimum of two years of clinical experience as a Certified Medical Assistant, with skills in electronic medical records and patient communication. This 100% remote position offers flexibility and the opportunity to contribute to innovative healthcare delivery.

Salary

$16-30/hr based on experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Active listening and information gathering
  • Assess urgency and provide advice
  • Document call details accurately
  • Maintain professional and empathetic communication
  • Follow established protocols
  • Refer to appropriate provider when necessary
  • High-speed internet and compatible computer

Nice-to-have

  • Quickly recognize condition-related warning signs
  • Organized, thorough documentation skills
  • Self-directed with prioritization ability
  • Exemplary phone etiquette
  • Commitment to patient care and customer service
  • Troubleshoot minor technological issues

Key Requirements

  • Certified Medical Assistants
  • Minimum of two (2) years clinical experience
  • Hands-on experience with Electronic Medical Records
  • Understanding of Windows desktop and applications
  • HIPAA compliant home office environment
  • High Speed Internet (Minimum - Download 18mbsp/Upload 6mbsp)
  • Desktop or Laptop computer (Windows or Mac OS)
  • Excellent verbal, written and listening skills
  • Ability to complete orientation immediately and be actively working within TWO WEEKS

Work Rights

Not specified

Tailored Resume

Cover Letter