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KONE is seeking a Technical Field Support Manager to provide technical support during the installation and commissioning of their products. The role involves resolving technical issues, training, and ensuring compliance with safety and quality standards, all while working in a fully remote capacity.
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Job Summary
KONE moves two billion people every day as a global leader in the elevator and escalator industry with over 60,000 professionals worldwide.
The Technical Field Support Manager provides technical support during installation and commissioning while resolving issues identified by manufacturing and installation teams.
Candidates will lead a team of technical field support engineers, set KPIs, and ensure compliance with safety, process, and quality requirements.
Matching Summary
Match Score: 75
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KONE is seeking a Technical Field Support Manager to provide technical support during the installation and commissioning of their products. The role involves resolving technical issues, training, and ensuring compliance with safety and quality standards, all while working in a fully remote capacity.
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Skills & Requirements
Must-have
Bachelor's degree in Engineering
Fluent in English and SEA languages
Flexible to travel
Nice-to-have
Holistic knowledge of product corrective action process
Prior commercial business experience
Strong business orientated mindset
Key Requirements
Bachelor's degree in Engineering or relevant field
Fluency in English and Southeast Asian languages
Experience in manufacturing, process, or engineering functions