Front Desk - Loyalty Member & Airline Crew Specialist - Full Time - Holiday Inn Dulles

B. F. Saul Company Hospitality Group

Sterling, US
Not specified; not specified; not specified
**
Loyalty member engagement
Airline crew manifest processing
Weekend availability required
** B. F. Saul Company Hospitality Group is seeking a Front Desk - Loyalty Member & Airline Crew Specialist to enhance guest experiences and manage airline crew check-ins at the Holiday Inn Dulles. The role demands strong customer service skills and a commitment to hospitality, with a requirement for weekend availability. **

Job Summary

  • This position serves as the on-site expert for loyalty and airline crew engagement within the hotel's front office.
  • The specialist ensures contracted airline crew manifests and ad hoc rooms are prepared daily for expedited check-ins.
  • B. F. Saul Company Hospitality Group operates a portfolio of over 20 business class hotels with top brands including Marriott and Hilton.

Matching Summary

Match Score: 75

** B. F. Saul Company Hospitality Group is seeking a Front Desk - Loyalty Member & Airline Crew Specialist to enhance guest experiences and manage airline crew check-ins at the Holiday Inn Dulles. The role demands strong customer service skills and a commitment to hospitality, with a requirement for weekend availability. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Loyalty member engagement
  • Airline crew manifest processing
  • Weekend availability required
  • Front desk presence during arrivals
  • Account issue resolution

Nice-to-have

  • Enthusiastic hospitality professional
  • Expeditious check-in skills
  • Contracted crew relationship management

Key Requirements

  • Weekend availability required
  • Work hours between 9am - 7pm
  • Varying days off schedule

Work Rights

Not specified

Tailored Resume

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