Account Manager

Celigo

Australia, Australia
On-site
Customer relationship management
Saas sales experience
Account planning and strategy
Serve as the primary point of contact for a portfolio of customers, developing strong relationships and ensuring alignment with their business goals

Job Summary

  • Serve as the primary point of contact for a portfolio of customers, developing strong relationships and ensuring alignment with their business goals.
  • Drive customer retention through proactive engagement, strategic account planning, and identifying upsell/cross-sell opportunities.
  • Gather customer feedback to help shape Celigo’s roadmap and advocate for customers internally.

Matching Summary

Serve as the primary point of contact for a portfolio of customers, developing strong relationships and ensuring alignment with their business goals.

Skills & Requirements

Must-have

  • Customer relationship management
  • SaaS sales experience
  • Account planning and strategy
  • Contract renewal management
  • Cross-functional collaboration

Nice-to-have

  • Executive engagement
  • Technical concept communication
  • Product demo delivery
  • ROI presentation skills

Key Requirements

  • 3+ years SaaS account management experience
  • Proficiency with CRM tools
  • Familiarity with iPaaS ecosystems
  • Experience with account planning and revenue growth

Work Rights

Not specified

Tailored Resume

Cover Letter