Hotel Front Desk Ambassador - Full Time (harrah's Laughlin)

Caesars Entertainment Main

Laughlin, NV, United States
Deliver exceptional guest service
Handle check-ins and check-outs
Process billing inquiries and refunds
As the first point of contact for many of our guests, you’ll play a key role in delivering our signature Family-Style Service

Job Summary

  • As the first point of contact for many of our guests, you’ll play a key role in delivering our signature Family-Style Service.
  • When you join our team, you’re stepping into a company built on hospitality, teamwork, and exceptional guest service.
  • We’re looking for a friendly, detail‑oriented Front Desk Ambassador to welcome guests, assist with check‑ins and check‑outs, and ensure a smooth and memorable stay.

Matching Summary

As the first point of contact for many of our guests, you’ll play a key role in delivering our signature Family-Style Service.

Skills & Requirements

Must-have

  • Deliver exceptional guest service
  • Handle check-ins and check-outs
  • Process billing inquiries and refunds
  • Maintain a friendly and professional demeanor

Nice-to-have

  • Family-style service approach
  • Teamwork and collaboration
  • Creating memorable guest experiences

Key Requirements

  • High school diploma or equivalent
  • One or more years of related experience preferred
  • Ability to read and write simple lists
  • Basic math skills required
  • Working knowledge of Microsoft Office products

Work Rights

Not specified

Tailored Resume

Cover Letter