Base: $19.50-20.75ph; bonus/equity: not specified;...
Not specified
Customer service functions including greeting visitors
Scheduling and confirming appointments
Processing payments and explaining fees
VCA Animal Hospitals is seeking a Client Service Representative who will be the first point of contact for clients and their pets. This role involves a variety of customer service tasks, including appointment scheduling, handling inquiries, and ensuring a clean hospital environment, all while embodying the company's commitment to pet health and client satisfaction
Job Summary
The Client Service Representative serves as the face of VCA Animal Hospitals, setting the tone for building trust with clients and their pets.
Responsibilities include managing medical records, scheduling appointments, and educating clients on general animal husbandry and non-medical pet care.
The position offers competitive compensation ranging from $19.50 to $20.75 per hour along with comprehensive benefits including medical, dental, vision, and 401(k).
Matching Summary
Match Score: 85
VCA Animal Hospitals is seeking a Client Service Representative who will be the first point of contact for clients and their pets. This role involves a variety of customer service tasks, including appointment scheduling, handling inquiries, and ensuring a clean hospital environment, all while embodying the company's commitment to pet health and client satisfaction.
Salary
Base: $19.50-20.75/hr; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, paid vacation/sick days, 401(k), employee pet discounts
Skills & Requirements
Must-have
Customer service functions including greeting visitors
Scheduling and confirming appointments
Processing payments and explaining fees
Managing medical records and charts
Hospital maintenance and cleaning duties
Nice-to-have
Personable yet highly professional demeanor
Experience in pet care education
Ability to exceed client expectations
Key Requirements
Experienced Client Service Representative
High school diploma or equivalent (implied by experience requirement)