Voice Customer Care Energic Adviser @ing Bank

ING Bank

Bucharest, Romania
Not specified; monthly benefit budget included; ex...
Hybrid
Very good romanian and english spoken and written
Strong communication and customer orientation skills
Good working knowledge of microsoft office suite
You will serve as the first point of contact for customers needing support with their banking interactions, handling both individual and business client inquiries

Job Summary

  • You will serve as the first point of contact for customers needing support with their banking interactions, handling both individual and business client inquiries.
  • The role offers flexible working options including hybrid setups after onboarding, along with a monthly benefit budget and continuous learning opportunities through various platforms.
  • This is an entry-level position requiring university studies completed or in progress, with no previous banking experience needed as training is provided from day one.

Matching Summary

You will serve as the first point of contact for customers needing support with their banking interactions, handling both individual and business client inquiries.

Salary

Not specified; Monthly benefit budget included; Extra paid vacation days based on experience

Skills & Requirements

Must-have

  • Very good Romanian and English spoken and written
  • Strong communication and customer orientation skills
  • Good working knowledge of Microsoft Office suite

Nice-to-have

  • Empathy and emotional resilience under pressure
  • Willingness to learn in a changing environment
  • Team spirit and reliability

Key Requirements

  • University studies completed or in progress
  • Fluency in Romanian and English (spoken and written)

Work Rights

Not specified

Tailored Resume

Cover Letter