The Guest Experience Staff will perform various duties in connection with scheduled events, acting as a liaison between the facility and clients to ensure requirements are met and policies are adhered to
Job Summary
The Guest Experience Staff will perform various duties in connection with scheduled events, acting as a liaison between the facility and clients to ensure requirements are met and policies are adhered to.
Essential duties include working the Guest Experience booth, assisting guests with information and resolving issues, providing hospitality services, and serving as a tour or tram guide.
The role requires the ability to work independently, effectively under pressure, and maintain good relationships with patrons and staff, with flexible hours including days, evenings, weekends, and holidays.
Matching Summary
The Guest Experience Staff will perform various duties in connection with scheduled events, acting as a liaison between the facility and clients to ensure requirements are met and policies are adhered to.
Skills & Requirements
Must-have
Assist guests with directions and information
Resolve guest issues and complaints
Provide guest and event information
Serve as tour and tram guide
Work in a fast-paced environment
Operate standard office equipment and personal computer