Director, Future Field Engagement Strategy – Customer Archetypes

Novartis

Remote, US
Base: $185,500 - $344,500 py; bonus/equity: perfor...
Fully remote
8+ years customer segmentation experience
Deep expertise in aggregated healthcare data
Strong understanding of us healthcare landscape
Novartis is seeking a Director for Future Field Engagement Strategy focused on Customer Archetypes, a fully remote position that requires 30% travel. The role involves designing customer frameworks for effective engagement within the U.S. healthcare landscape, leveraging data insights to enhance commercial strategies

Job Summary

  • This role is responsible for designing future-forward customer archetype frameworks that reflect the complexity of the U.S. healthcare ecosystem.
  • The position requires translating healthcare insights and market signals into actionable enterprise-wide models to empower field teams.
  • Compensation includes a performance-based cash incentive, potential annual equity awards, and a comprehensive benefits package.

Matching Summary

Match Score: 85

Novartis is seeking a Director for Future Field Engagement Strategy focused on Customer Archetypes, a fully remote position that requires 30% travel. The role involves designing customer frameworks for effective engagement within the U.S. healthcare landscape, leveraging data insights to enhance commercial strategies.

Salary

Base: $185,500 - $344,500 per year; Bonus/Equity: Performance-based cash incentive and annual equity awards eligibility; Benefits: Health, life, disability, 401(k) match, and generous time off

Skills & Requirements

Must-have

  • 8+ years customer segmentation experience
  • Deep expertise in aggregated healthcare data
  • Strong understanding of US healthcare landscape
  • Experience with analytics-driven go-to-market strategy
  • Ability to translate complex data into actionable recommendations

Nice-to-have

  • Trusted collaborator who thrives in ambiguity
  • Exceptional strategic thinking and storytelling abilities
  • Track record of partnering across matrixed organizations
  • Energized by precision engagement and transformation

Key Requirements

  • Bachelor's degree from a 4-year college or university
  • 8+ years experience in customer segmentation or GTM strategy
  • Must be accessible to U.S. location (no relocation support)
  • No visa sponsorship available

Work Rights

Not specified

Tailored Resume

Cover Letter