Customer Service Officer (1 year contract) #Banking #TNJH

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Base: up to $5k; bonus: completion bonus; benefits...
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Customer service experience in banking
Phone-based customer support skills
Fraud allegation investigation duties
** The Customer Service Officer position at Recruit Express PTE LTD involves managing scam allegations in the banking sector, requiring candidates with some customer service experience. The role is contract-based for one year, with working hours from 9am to 6pm, and offers a competitive salary and completion bonus. **

Job Summary

  • The role serves as the primary point of contact for customers to manage scam allegations within the Global Financial Services department.
  • Candidates will lead thorough, unbiased investigations into fraud cases while analyzing evidence to identify trends and provide recommendations.
  • This is a one-year contract position located at Raffles Place MRT offering a salary up to $5k plus a completion bonus.

Matching Summary

Match Score: 75

** The Customer Service Officer position at Recruit Express PTE LTD involves managing scam allegations in the banking sector, requiring candidates with some customer service experience. The role is contract-based for one year, with working hours from 9am to 6pm, and offers a competitive salary and completion bonus. **

Salary

Base: Up to $5k; Bonus: Completion Bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service experience in banking
  • Phone-based customer support skills
  • Fraud allegation investigation duties

Nice-to-have

  • Experience with complaints handling
  • Data-driven insights application
  • Pattern identification capabilities

Key Requirements

  • Diploma in any discipline
  • Some customer service experience over the phone
  • Short notice or 1 month notice period

Work Rights

Not specified

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