Annual Fee Retention Officer

UOB United Overseas Bank Limited

Handle inbound and outbound calls
Cross-selling financial products
Accurate crm documentation
The role involves handling professional inbound and outbound calls to ensure a positive customer experience

Job Summary

  • The role involves handling professional inbound and outbound calls to ensure a positive customer experience.
  • Employees will perform cross-selling of financial products based on customer needs and eligibility.
  • The position requires adherence to compliance, data privacy, and operational guidelines while meeting KPIs.

Matching Summary

The role involves handling professional inbound and outbound calls to ensure a positive customer experience.

Skills & Requirements

Must-have

  • Handle inbound and outbound calls
  • Cross-selling financial products
  • Accurate CRM documentation

Nice-to-have

  • Positive customer experience
  • Team collaboration
  • Strategic execution

Work Rights

Not specified

Tailored Resume

Cover Letter