People Operations Specialist

ServiceNow

Florida, United States
On-site
2-4 years hr operations experience
Global customer service support skills
Ai integration in work processes
ServiceNow is seeking a People Operations Specialist to enhance the employee experience through effective HR support and service delivery. The position requires strong interpersonal skills and the ability to thrive in a dynamic environment while managing HR processes globally

Job Summary

  • This role supports the Global People Care team in delivering an engaging employee experience across 27 countries using innovative technology.
  • The specialist is responsible for managing Tier 1 and 2 HR cases, ensuring SLA adherence, and providing timely information on global policies.
  • ServiceNow values a diverse workforce and encourages candidates from non-traditional backgrounds who demonstrate curiosity and a drive for ingenuity.

Matching Summary

Match Score: 85

ServiceNow is seeking a People Operations Specialist to enhance the employee experience through effective HR support and service delivery. The position requires strong interpersonal skills and the ability to thrive in a dynamic environment while managing HR processes globally.

Skills & Requirements

Must-have

  • 2-4 years HR operations experience
  • Global customer service support skills
  • AI integration in work processes
  • High emotional intelligence and empathy
  • Strong attention to detail and accuracy

Nice-to-have

  • Ability to thrive in dynamic environments
  • Proactive problem-solving under pressure
  • Experience with HR tools and technology
  • Collaborative mindset across time zones
  • Passion for inclusive culture building

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-4 years in HR operations or centralized support
  • Experience integrating AI into workflows

Work Rights

Not specified

Tailored Resume

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