Customer Service Specialist

Concentrix

Western Australia, Australia
Base: $26.70 + super + incentives; bonus/equity: i...
Fully remote
Handle inbound enquiries
Support australians navigating financial services
Deliver exceptional service and accuracy
Join a respected Federal Government department that plays a key role in shaping Australia’s financial wellbeing

Job Summary

  • Join a respected Federal Government department that plays a key role in shaping Australia’s financial wellbeing.
  • Handle inbound enquiries with professionalism and empathy, supporting Australians navigating financial and government services.
  • Enjoy the stability of a permanent full-time role, the flexibility of 100% remote work, and the opportunity to make a meaningful impact.

Matching Summary

Join a respected Federal Government department that plays a key role in shaping Australia’s financial wellbeing.

Salary

Base: $26.70 + Super + Incentives; Bonus/Equity: Incentives; Benefits: Comprehensive online paid training with ongoing support

Skills & Requirements

Must-have

  • Handle inbound enquiries
  • Support Australians navigating financial services
  • Deliver exceptional service and accuracy
  • Work within a connected team
  • Reliable home internet
  • Private and professional home workspace

Nice-to-have

  • Passion for helping people
  • Clear communication skills
  • Inclusive culture
  • Diversity and inclusion

Key Requirements

  • Australian Citizenship
  • Located within 50km of Northbridge, Perth
  • Pass police check and financial pre-employment checks
  • Ability to complete background and police checks
  • At least 18 years of age

Work Rights

Australian Citizenship required

Tailored Resume

Cover Letter