Principal, Customer Success Manager

Workday

India
**
Customer relationship coordination
Communicate workday roadmap
Develop customer success plans
** Workday is seeking a Principal Customer Success Manager for their India operations, emphasizing a culture of integrity and collaboration. The ideal candidate should have extensive experience in customer-facing roles, particularly in consulting or account management, with a strong background in project management related to Workday or similar platforms. **

Job Summary

  • The Customer Success (CS) team is the voice of the customer and a critical driver of long-term business growth.
  • Customer Success Managers work directly with customers to improve their overall user experience with Workday.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Principal Customer Success Manager for their India operations, emphasizing a culture of integrity and collaboration. The ideal candidate should have extensive experience in customer-facing roles, particularly in consulting or account management, with a strong background in project management related to Workday or similar platforms. **

Skills & Requirements

Must-have

  • Customer relationship coordination
  • Communicate Workday roadmap
  • Develop customer success plans
  • Resolve customer concerns
  • Facilitate solution adoption

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Shared enthusiasm
  • Genuine care

Key Requirements

  • 10+ years customer facing services role
  • 3+ years project management experience
  • Bachelor degree or equivalent work experience
  • Ability to travel up to 30%

Work Rights

Not specified

Tailored Resume

Cover Letter