Customer Engagement Manager - Hybrid

Raytheon

Portsmouth, RI, United States
Base: 132,400 usd - 251,600 usd; bonus/equity: not...
Hybrid
U.s. government security clearance
Customer engagement leadership
Cross-functional team leadership
Raytheon seeks a customer engagement lead to manage relationships with multiple DCMA commands and act as the primary customer point-of-contact across several sites

Job Summary

  • Raytheon seeks a customer engagement lead to manage relationships with multiple DCMA commands and act as the primary customer point-of-contact across several sites.
  • The role involves leading a Customer Engagement team, coordinating stakeholders, soliciting customer feedback, and driving continuous improvement initiatives.
  • Hired applicants may be eligible for comprehensive benefits including medical, dental, vision, life insurance, disability coverage, 401(k) match, flexible work schedules, and incentive compensation programs.

Matching Summary

Raytheon seeks a customer engagement lead to manage relationships with multiple DCMA commands and act as the primary customer point-of-contact across several sites.

Salary

Base: 132,400 USD - 251,600 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, 401(k) match, flexible schedules, employee assistance, paid time off

Skills & Requirements

Must-have

  • U.S. government security clearance
  • Customer engagement leadership
  • Cross-functional team leadership
  • Customer relationship management
  • Hybrid work environment
  • DoD Secret Clearance

Nice-to-have

  • Six Sigma methodology experience
  • Contract execution with DoD customers
  • Experience with bids and negotiations
  • Transforming complex data into presentations
  • Lean manufacturing and process optimization
  • Experience with RTX / Raytheon command media

Key Requirements

  • Minimum 10 years relevant experience or advanced degree with 7 years experience
  • Ability to obtain and maintain U.S. government security clearance
  • U.S. citizenship required
  • Active and existing DoD Secret clearance required after day 1

Work Rights

Must have US citizenship and active DoD Secret clearance

Tailored Resume

Cover Letter