Base: up to $22 ph; bonus: performance bonus oppor...
Minimum 3 years customer service experience
At least 1 year veterinary experience
Strong verbal and written communication skills
This leadership role blends exceptional client service with team supervision and operational support within a dynamic general practice team
Job Summary
This leadership role blends exceptional client service with team supervision and operational support within a dynamic general practice team.
The position requires recruiting, onboarding, and training new reception members while providing mentorship and performance feedback.
Employees receive competitive compensation up to $22 per hour, bonus opportunities, and comprehensive benefits including medical, dental, vision, and 401(k) matching.
Matching Summary
This leadership role blends exceptional client service with team supervision and operational support within a dynamic general practice team.
Salary
Base: Up to $22 per hour; Bonus: Performance bonus opportunities available; Benefits: Medical, Dental, Vision, 401(k) match, PTO, CE allowance
Skills & Requirements
Must-have
Minimum 3 years customer service experience
At least 1 year veterinary experience
Strong verbal and written communication skills
Knowledge of animal handling and patient care
Comfort with scheduling software and EMR
Nice-to-have
Degree in veterinary or related field
1-2 years leadership or supervisory experience
Demonstrated patience and empathy
Ability to lift 40 pounds occasionally
Commitment to team development culture
Key Requirements
High school diploma required
Minimum 3 years customer service experience
At least 1 year veterinary experience
Preferred 1-2 years leadership experience
Full-time availability Monday-Friday with weekends