Events Operations Manager

Sofitel Sydney Wentworth

Melbourne, Australia
On-site
Event logistics coordination
Guest service delivery
Team performance management
Communicate effectively with clients and internal departments to manage event requirements and changes

Job Summary

  • Communicate effectively with clients and internal departments to manage event requirements and changes.
  • Deliver high-quality guest service, maximising sales opportunities and ensuring customer satisfaction.
  • Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family and friends.

Matching Summary

Communicate effectively with clients and internal departments to manage event requirements and changes.

Skills & Requirements

Must-have

  • event logistics coordination
  • guest service delivery
  • team performance management
  • revenue driving
  • cost control

Nice-to-have

  • curiosity and progress mindset
  • work of heart hospitality
  • diverse and inclusive workplace
  • career advancement opportunities

Key Requirements

  • Proven experience in conference & events
  • Previous supervisory or leadership experience
  • Strong background in customer service
  • Experience managing event logistics
  • Demonstrated ability to control costs
  • Exposure to budgeting, forecasting
  • Experience with training, onboarding
  • Responsible Service of Alcohol (RSA) certification
  • Food Safety or Food Handling certification
  • Australian working rights required

Work Rights

Australian working rights required

Tailored Resume

Cover Letter