Shift Supervisor

Plscareers

East Boston, MA, United States
Base: $17 - $19 usd; bonus/equity: this position i...
On-site
Outstanding customer service
Meet operating objectives
Follow company policies
PLS is seeking a Shift Supervisor for their East Boston location to lead a team in delivering exceptional customer service and achieving operational goals. The ideal candidate should have at least one year of management experience and a strong customer-focused approach

Job Summary

  • Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures.
  • The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Shift Supervisor for their East Boston location to lead a team in delivering exceptional customer service and achieving operational goals. The ideal candidate should have at least one year of management experience and a strong customer-focused approach.

Salary

Base: $17 - $19 USD; Bonus/Equity: This position is bonus eligible; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • outstanding customer service
  • meet operating objectives
  • follow company policies
  • transaction processing
  • cash handling procedures
  • resolve customer complaints

Nice-to-have

  • inspire excellence in a team
  • develop positive relationships
  • English/Spanish bilingual

Key Requirements

  • minimum of one year management experience
  • English fluency required
  • Ability to work flexible hours

Work Rights

Not specified

Tailored Resume

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