Retail Service Associate

Sky (Comcast)

Santa Rosa, CA, United States
Base: $20.08; bonus/equity: eligible for commissio...
Mobile activation and troubleshooting
Customer education on devices
Device diagnostics and repair
Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Handles mobile activation, education, troubleshooting, and escalations while assisting with operational priorities.
  • Comcast provides best-in-class Benefits to eligible employees, supporting employees physically, financially, and emotionally.

Matching Summary

Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $20.08; Bonus/Equity: Eligible for Commission/Bonus; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activation and troubleshooting
  • Customer education on devices
  • Device diagnostics and repair
  • Inventory and store organization
  • Customer account management

Nice-to-have

  • Enthusiastic learner
  • Teamwork and collaboration
  • Customer-focused approach
  • Adaptable to fast pace

Key Requirements

  • High School Diploma / GED (Required)
  • 0-2 Years Relevant Work Experience

Work Rights

Not specified

Tailored Resume

Cover Letter