Staff Product Manager

Intercom

London, United Kingdom
Competitive salary; equity in a fast-growing start...
On-site
Deep customer problem understanding
Ai systems and llm knowledge
Roadmap definition and communication
Intercom is seeking a Staff Product Manager to lead the future of business messaging and AI-powered customer engagement

Job Summary

  • Intercom is seeking a Staff Product Manager to lead the future of business messaging and AI-powered customer engagement.
  • The role involves managing roadmaps, collaborating with world-class teams, and leveraging AI to accelerate product development.
  • Benefits include competitive salary and equity, comprehensive health insurance, flexible paid time off, and a hybrid working policy requiring three days in the office.

Matching Summary

Intercom is seeking a Staff Product Manager to lead the future of business messaging and AI-powered customer engagement.

Salary

Competitive salary; Equity in a fast-growing start-up; Comprehensive benefits including pension match and health insurance

Skills & Requirements

Must-have

  • Deep customer problem understanding
  • AI systems and LLM knowledge
  • Roadmap definition and communication
  • Collaboration with engineers and designers
  • Outcome-oriented product delivery

Nice-to-have

  • Leveraging AI for personal efficiency
  • Strong leadership and influence skills
  • Experience with modern tech stacks
  • Ability to work in a fast-paced environment

Key Requirements

  • Evidence of impact and drive over years of experience
  • Technical fluency with APIs and SaaS infrastructure
  • Ability to assess AI feasibility and trade-offs

Work Rights

Not specified

Tailored Resume

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