Reception Services Coordinator (m/w/d)

Jones Lang LaSalle SE

Berlin, Germany
Onsite
Visitor management systems
Onsite reception teams leadership
General reception duties
This position is responsible for coordination of Reception Services across a campus in addition to general reception duties while reporting to the Facilities Manager

Job Summary

  • This position is responsible for coordination of Reception Services across a campus in addition to general reception duties while reporting to the Facilities Manager.
  • You will provide support and leadership of onsite reception teams while ensuring visitor management systems are up to date and visitors are pre-registered, coordinating reception teams to ensure all reception desks have adequate cover especially during peak times.
  • This role contributes to JLL's business objectives by ensuring service excellence across campus, coordinating service support such as Technicians and Janitorial for resolution of issues, ensuring new processes and standards are implemented across sites in conjunction with Program Manager, and maintaining JLL's reputation for excellence in corporate real estate services through seamless reception coordination and team leadership as part of overall Facilities Team.

Matching Summary

This position is responsible for coordination of Reception Services across a campus in addition to general reception duties while reporting to the Facilities Manager.

Skills & Requirements

Must-have

  • Visitor management systems
  • Onsite reception teams leadership
  • General reception duties
  • Service excellence across campus
  • EHS requirements and standards compliance

Nice-to-have

  • Professionalism at all times
  • Ambassador of team
  • Go above and beyond for each other
  • Recommendations for improvements

Key Requirements

  • Previous experience in high-profile corporate environment
  • Fluency in English and local language
  • Proficient knowledge of Microsoft Office Pack
  • Very high attention to detail
  • Outstanding customer service skills
  • Ability to communicate to customers at all levels
  • Excellent team player

Work Rights

Not specified

Tailored Resume

Cover Letter