(us) Solutions Analyst - Financial

PointClickCare

North America
Remote
Trouble-shooting system issues
Customer experience
Technical queries and complaints
At PointClickCare our mission is simple: to help providers deliver exceptional care

Job Summary

  • At PointClickCare our mission is simple: to help providers deliver exceptional care.
  • We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
  • Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

Matching Summary

At PointClickCare our mission is simple: to help providers deliver exceptional care.

Skills & Requirements

Must-have

  • trouble-shooting system issues
  • customer experience
  • technical queries and complaints
  • billing modules
  • healthcare SaaS

Nice-to-have

  • push boundaries, innovate
  • human-first and accelerated by AI
  • AI as a catalyst

Key Requirements

  • Degree in Healthcare, IT, Engineering, Business Solutions (Preferred, not required)
  • Prior long term care experience
  • Prior experience using PointClickCare (Preferred, Not required)

Work Rights

Not specified

Tailored Resume

Cover Letter