At PointClickCare our mission is simple: to help providers deliver exceptional care
Job Summary
At PointClickCare our mission is simple: to help providers deliver exceptional care.
We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels.
Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
Matching Summary
At PointClickCare our mission is simple: to help providers deliver exceptional care.
Skills & Requirements
Must-have
trouble-shooting system issues
customer experience
technical queries and complaints
billing modules
healthcare SaaS
Nice-to-have
push boundaries, innovate
human-first and accelerated by AI
AI as a catalyst
Key Requirements
Degree in Healthcare, IT, Engineering, Business Solutions (Preferred, not required)
Prior long term care experience
Prior experience using PointClickCare (Preferred, Not required)