Supervisor, Starlink Customer Support - Multiple Shifts

SpaceX

Hawthorne, CA, United States
Base: $95,000.00 - $115,000.00 py; bonus/equity: n...
On-site
Leadership in customer support
Team performance management
Process improvement skills
SpaceX is revolutionizing internet connectivity with Starlink

Job Summary

  • SpaceX is revolutionizing internet connectivity with Starlink.
  • The Supervisor will lead and develop a team of customer support agents.
  • This role offers competitive compensation and comprehensive benefits.

Matching Summary

SpaceX is revolutionizing internet connectivity with Starlink.

Salary

Base: $95,000.00 - $115,000.00 per year; Bonus/Equity: Not specified; Benefits: Comprehensive medical, vision, and dental coverage

Skills & Requirements

Must-have

  • Leadership in customer support
  • Team performance management
  • Process improvement skills

Nice-to-have

  • Bilingual communication skills
  • Experience with reporting tools
  • Technical troubleshooting aptitude

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 2+ years of people management experience
  • Experience with synchronous customer support operations

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter