Concession Leader

Mulberry Group PLC

Birmingham, United Kingdom
Competitive basic salary; bonus available; product...
On-site
Lead store operations and team
Deliver extraordinary customer experience
Drive business growth and trading opportunities
The role involves leading the store and team to succeed while championing diversity, equity, and empathy

Job Summary

  • The role involves leading the store and team to succeed while championing diversity, equity, and empathy.
  • You will be responsible for delivering an engaging customer experience and using CRM tools to nurture key relationships.
  • The company offers competitive benefits including a product allowance, staff discount, pension contributions, and paid volunteering days.

Matching Summary

The role involves leading the store and team to succeed while championing diversity, equity, and empathy.

Salary

Competitive basic salary; Bonus available; Product allowance and staff discount

Skills & Requirements

Must-have

  • Lead store operations and team
  • Deliver extraordinary customer experience
  • Drive business growth and trading opportunities
  • Utilize CRM tools for customer relationships
  • Demonstrate operational excellence

Nice-to-have

  • Passionate about people and fashion
  • Experience in luxury fashion preferred
  • In love with fashion
  • Culturally connected to brand ethos
  • Open to learning and developing others

Key Requirements

  • Experienced Leader (preferably within luxury fashion)
  • Inspiring and engaging personality
  • Agile and perceptive mindset

Work Rights

Not specified

Tailored Resume

Cover Letter