Customer Service Representative

AmeriVet

Gainesville, GA, United States
Competitive pyy; performance bonuses available; no...
Full-time (with potential evening and weekend hours)
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative in Gainesville, GA, to provide exceptional client experiences by managing appointments, communication, and patient information. This full-time position emphasizes teamwork, compassion, and the use of technology to enhance veterinary care services

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees receive tailored development programs, mentorship, competitive pay, performance bonuses, and comprehensive health benefits.
  • The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting the medical team.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative in Gainesville, GA, to provide exceptional client experiences by managing appointments, communication, and patient information. This full-time position emphasizes teamwork, compassion, and the use of technology to enhance veterinary care services.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with upset clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong organizational skills for busy periods
  • Ability to work evening and weekend hours
  • Willingness to lift up to 40 pounds

Key Requirements

  • High school diploma or equivalent work experience required
  • Basic proficiency with scheduling software and online platforms
  • Excellent communication skills and compassionate service desire

Work Rights

Not specified

Tailored Resume

Cover Letter