Care Team

JOHNSON CONTROLS

Base: $28.65 - $42; bonus/equity: not specified; b...
Excellent customer service skills
Ability to work independently
Problem solving and critical thinking
The SAVE Team Specialist will focus on customer touch strategy and retention efforts for at-risk accounts

Job Summary

  • The SAVE Team Specialist will focus on customer touch strategy and retention efforts for at-risk accounts.
  • This role involves conducting wellness checks and addressing customer concerns to improve experience and loyalty.
  • Success is measured by revenue preservation and collaboration with Sales and Service operations.

Matching Summary

The SAVE Team Specialist will focus on customer touch strategy and retention efforts for at-risk accounts.

Salary

Base: $28.65 - $42; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Ability to work independently
  • Problem solving and critical thinking

Nice-to-have

  • Ability to work in a fast-paced environment
  • Good written and verbal communication skills

Key Requirements

  • Three or more years of customer service experience
  • Knowledge of Microsoft Office programs

Work Rights

Not specified

Tailored Resume

Cover Letter