Leap - Global Business Process Manager - Customer Service

Corby Spirit and Wine Ltd

Paris, France
Not specified; attractive compensation including p...
Fully remote
5-10 years customer service operations experience
Sap 4 hana expertise required
Order to cash erp process design
The role focuses on designing and building future-proof ERP systems to harmonize transactional processes across the Pernod Ricard Group

Job Summary

  • The role focuses on designing and building future-proof ERP systems to harmonize transactional processes across the Pernod Ricard Group.
  • Candidates will lead end-to-end data migration readiness, mock cycles, and defect closure for TAG and Iberia rollouts.
  • The position offers a collaborative workplace with hybrid work options (2 days remote), profit-sharing, and comprehensive mutual insurance.

Matching Summary

The role focuses on designing and building future-proof ERP systems to harmonize transactional processes across the Pernod Ricard Group.

Salary

Not specified; Attractive compensation including profit-sharing; Complete mutual insurance provided

Skills & Requirements

Must-have

  • 5-10 years Customer Service Operations experience
  • SAP 4 HANA expertise required
  • Order to Cash ERP process design
  • Fit-gap analysis workshop facilitation
  • Data migration readiness ownership
  • Change management and training delivery

Nice-to-have

  • Experience in CPG sector preferred
  • French or Spanish language skills
  • Order to Cash Portal experience
  • Pernod Ricard internal experience
  • Strategic vision with hands-on capability

Key Requirements

  • Master's degree in engineering or business
  • 5-10 years of relevant experience
  • Willingness to travel across EMEA globally
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

Cover Letter