Job Summary

• This role functions as a working supervisor and team leader within Children's Healthcare of Atlanta to ensure safe patient care.
• The specialist acts as the first-level escalation point for resolving complex customer complaints and coordinating with other departments.
• The position requires training new staff, monitoring performance compliance, and assisting managers with staffing and workflow development.

Matching Summary

Skills & Requirements

Key Requirements

• 3 years healthcare experience
• 1 year call center experience
• Associate's degree or equivalent
• Supervisory experience preferred
• Insurance billing knowledge preferred

Work Rights