Customer Service Specialist

University of Arkansas at Little Rock

Little Rock, Arkansas, US
Base: $30,773; bonus/equity: not specified; benefi...
Fully remote
Excellent customer service skills
Effective written and oral communication
Office administration and reception
The University of Arkansas at Little Rock is seeking a Customer Service Specialist to serve as the primary contact for visitors at the ASK Desk, providing exceptional customer service to students, families, and community members. The role requires strong communication skills, organizational abilities, and experience in customer service within a university setting

Job Summary

  • The Customer Service Specialist will serve as the main customer service representative for the ASK Desk, acting as the welcoming, knowledgeable contact for students, families, employees, and community members.
  • Key responsibilities include providing excellent customer service, managing the campus switchboard, answering emails, assisting with training, and collaborating on event planning.
  • The University of Arkansas at Little Rock is committed to providing a safe campus community and is an equal opportunity institution.

Matching Summary

Match Score: 75

The University of Arkansas at Little Rock is seeking a Customer Service Specialist to serve as the primary contact for visitors at the ASK Desk, providing exceptional customer service to students, families, and community members. The role requires strong communication skills, organizational abilities, and experience in customer service within a university setting.

Salary

Base: $30,773; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Effective written and oral communication
  • Office administration and reception
  • Ability to work evenings and weekends
  • Serve as essential employee

Nice-to-have

  • Experience in a university setting
  • Front desk experience
  • Knowledge of Workday, Slate, Qless

Key Requirements

  • High school diploma or equivalent
  • One year specialized training
  • One year relevant experience
  • Proof of legal authority to work

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter