Patient Access Representative 2 (on-site) - Full Time - Bascom Palmer Eye Institute Miami, Fl

University of Miami

Miami, FL, United States
Fully remote
Epic mychart, grand central adt, cadence
Verify insurance eligibility and benefits
Collect patient liabilities and payments
The Patient Access Representative 2 registers patients by obtaining pertinent information, verifying insurance benefits, explaining documents, and collecting payments

Job Summary

  • The Patient Access Representative 2 registers patients by obtaining pertinent information, verifying insurance benefits, explaining documents, and collecting payments.
  • This role involves coordinating a wide range of functions utilizing multiple systems to service patients promptly in a fast-paced environment.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission.

Matching Summary

The Patient Access Representative 2 registers patients by obtaining pertinent information, verifying insurance benefits, explaining documents, and collecting payments.

Skills & Requirements

Must-have

  • EPIC MyChart, Grand Central ADT, Cadence
  • Verify insurance eligibility and benefits
  • Collect patient liabilities and payments
  • Explain legal and compliance documents
  • Handle high volume of calls

Nice-to-have

  • Project a welcoming professional demeanor
  • Assist patients with self-serve technology
  • Collaborate with healthcare team
  • De-escalate issues using sound judgment

Key Requirements

  • Minimum 2 years of relevant experience
  • High school diploma or equivalent
  • Knowledge of generally accepted accounting procedures
  • Ability to process confidential information
  • Knowledge of healthcare regulatory guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter