Contract & Customer Care Expert

Remeha GmbH

Belgium
Hybrid
Fluent in dutch and french communication
Experience with professional customer contact
Accurate contract administration skills
This role combines customer care, contract management, and complaint handling to ensure high quality and customer satisfaction

Job Summary

  • This role combines customer care, contract management, and complaint handling to ensure high quality and customer satisfaction.
  • You will act as a key point of contact for customers, managing inquiries via phone and email while overseeing maintenance contracts.
  • The position offers opportunities for initiative, process improvement, and career growth within a dynamic organization focused on sustainability.

Matching Summary

This role combines customer care, contract management, and complaint handling to ensure high quality and customer satisfaction.

Skills & Requirements

Must-have

  • Fluent in Dutch and French communication
  • Experience with professional customer contact
  • Accurate contract administration skills
  • Proficiency in MS Office applications

Nice-to-have

  • Knowledge of HVAC or technical systems
  • Experience with CRM systems
  • Proactive problem-solving mindset
  • Ability to work under pressure

Key Requirements

  • Graduate or Bachelor degree in administrative or legal fields
  • Prior experience in customer-facing administrative roles
  • Strong written and verbal communication in Dutch and French

Work Rights

Not specified

Tailored Resume

Cover Letter