Client Service Coordinator

Guidelight Health

Norwood, MA, United States
On-site
Greet patients and visitors professionally
Manage incoming calls and inquiries
Schedule appointments and coordinate care
Guidelight Health is seeking a Client Service Coordinator to ensure exceptional service for patients and visitors at their Norwood, MA location. The role focuses on providing support, managing inquiries, scheduling appointments, and assisting with administrative tasks in a behavioral healthcare environment

Job Summary

  • Guidelight Health is a newly launched behavioral healthcare company dedicated to transforming lives through high-quality PHP and IOP services.
  • The Client Service Coordinator serves as the first point of contact at the front desk, providing exceptional service and guidance to patients seeking mental health treatment.
  • This role involves managing appointments, verifying insurance, and collaborating with clinical staff to ensure smooth transitions and timely patient care.

Matching Summary

Match Score: 85

Guidelight Health is seeking a Client Service Coordinator to ensure exceptional service for patients and visitors at their Norwood, MA location. The role focuses on providing support, managing inquiries, scheduling appointments, and assisting with administrative tasks in a behavioral healthcare environment.

Skills & Requirements

Must-have

  • Greet patients and visitors professionally
  • Manage incoming calls and inquiries
  • Schedule appointments and coordinate care
  • Verify patient insurance information
  • Maintain organized reception area
  • Assist with administrative filing tasks

Nice-to-have

  • Empathetic collaboration with clinical staff
  • Warm and welcoming service attitude
  • Forward-thinking professional mindset

Key Requirements

  • Non-Exempt status required
  • Onsite presence in Norwood MA
  • Monday-Friday 8a-4:30pm schedule availability

Work Rights

Not specified

Tailored Resume

Cover Letter